Microsoft 365 Identity and Services MS-100

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Course Syllabus

Microsoft 365 Identity and Services MS-100 Exam Syllabus

Deploy and manage a Microsoft 365 tenant (15-20%)
  • Plan and implement a Microsoft 365 tenant
  • Plan a tenant
    - Create a tenant
    - Implement and manage domains
    - Configure organizational settings, including security, privacy, and profile

  • Monitor Microsoft 365 tenant health
  • - Create and manage service requests
    - Create an incident response plan
    - Monitor service health
    - Monitor application access
    - Configure and review reports, including Azure Monitor logs and Log Analytics workspaces
    - Schedule and review usage metrics, including Microsoft Viva Insights and Adoption Score

    Plan and manage user identity and roles (30-35%)
  • Plan identity synchronization
  • - Design synchronization solutions for multitenant and multi-forest scenarios
    - Evaluate whether objects should be synchronized, not synchronized, or created as cloud-only
    - Identify which Azure AD Connect features to enable, such as writeback and device synchronization
    - Identify synchronization pre-requisites, including connectivity method, permissions, and server requirements
    - Choose between Azure AD Connect and Azure AD Connect cloud sync
    - Plan user sign-in for Azure AD hybrid identities, including pass-through authentication, seamless, and SSO

  • Implement and manage identity synchronization with Azure AD
  • - Prepare for identity synchronization by using IdFix
    - Configure and manage directory synchronization by using Azure AD Connect cloud sync
    - Configure and manage directory synchronization by using Azure AD Connect
    - Configure Azure AD Connect object filters
    - Monitor synchronization by using Azure AD Connect Health
    - Troubleshoot Azure AD Connect synchronization

  • Plan and manage Azure AD identities
  • - Plan Azure AD identities
    - Create and manage users
    - Create and manage guest users
    - Create and manage groups, including Microsoft 365 groups
    - Manage and monitor Microsoft 365 license allocations
    - Perform bulk user management, including PowerShell

  • Plan and manage roles in Microsoft 365
  • - Plan for role assignments
    - Manage roles in Microsoft 365 admin center
    - Manage administrative units
    - Plan and implement privileged identity management for Azure AD roles

    Manage access and authentication (20-25%)
  • Plan and implement authentication
  • - Choose an authentication method, including Windows Hello for Business, passwordless, and tokens
    - Implement and manage authentication methods
    - Implement and manage self-service password reset (SSPR)
    - Implement and manage Azure AD password protection
    - Configure and manage multi-factor authentication (MFA)
    - Investigate and resolve authentication issues

  • Plan and implement secure access
  • - Plan and implement access reviews in Azure AD identity governance
    - Plan and implement entitlement packages in Azure AD identity governance
    - Plan for identity protection
    - Implement and manage Azure AD Identity Protection
    - Plan conditional access policies
    - Implement and manage conditional access policies

  • Plan and implement application access
  • - Plan access and authentication to application registrations and Azure AD enterprise applications
    - Configure application registration in Azure AD
    - Manage user permissions for application registrations
    - Manage OAuth application requests in Azure AD, Microsoft Defender for Cloud Apps, and Microsoft 365 Defender
    - Configure Azure AD Application Proxy
    - Publish enterprise applications in Azure AD

    Plan Microsoft 365 workloads and applications (20-25%)
  • Plan and implement Microsoft 365 Apps deployment
  • - Plan for client connectivity to Microsoft 365 workloads
    - Plan Microsoft 365 App compatibility by using the Readiness Toolkit
    - Plan for Microsoft 365 Apps updates
    - Specify initial configuration for Microsoft 365 Apps by using the Microsoft 365 Apps admin center
    - Implement Microsoft 365 Apps deployment and software downloads

  • Plan and implement Exchange Online deployments
  • - Plan for DNS records required by Exchange Online
    - Plan and implement an Exchange hybrid organization
    - Plan and implement mail routing, including connectors, mail flow rules, and remote domains
    - Plan and implement organizational settings

  • Plan and implement Microsoft SharePoint Online, OneDrive, and Microsoft Teams
  • - Specify SharePoint site types, site collections, and lists
    - Plan a migration strategy for SharePoint Online and OneDrive
    - Identify hybrid requirements for SharePoint Online
    - Manage access configurations for SharePoint Online and Microsoft Teams
    - Manage SharePoint Online tenant and site settings
    - Map Phone System features to requirements
    - Plan and implement organizational settings
    - Plan, implement, and manage guest and external access