Microsoft 365 Messaging MS-203

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Course Syllabus

Microsoft 365 Messaging MS-203 Exam Syllabus

Manage Microsoft Exchange Online settings and resources (40-45%)
  • Manage organizational and client access settings in Exchange Online

    • Manage a Global Address List (GAL)
    - Add or remove an offline address book (OAB)
    - Manage address book policies
    - Plan and configure organization relationships and individual sharing
    - Configure Outlook on the web policies

  • Manage recipients and resources

    • - Manage user mailboxes
    - Manage resource mailboxes
    - Manage shared mailboxes
    - Create and manage mail contacts and mail users
    - Manage groups, including distribution lists, dynamic distribution lists, mail-enabled security groups, and Microsoft 365 groups
    - Manage mailbox permissions, including delegation
    - Manage mailbox mail flow settings
    - Create and manage public folders

  • Manage Exchange hybrid settings and migration

    • - Configure virtual directories and URLs in a hybrid environment
    - Maintain and expand the configuration by using the Hybrid Configuration wizard
    - Configure migration endpoints
    - Create and manage a cross-tenant migration batch

    Plan and Manage the Mail Transport Architecture (25-30%)
  • Manage and secure mail flow

    • - Plan and configure connectors
    - Plan and implement mail flow rules (transport rules)
    - Manage accepted and remote domains
    - Configure namespaces, accepted domains, and DNS records, including Exchange Online Protection (EOP)
    - Implement email authentication, including Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, and Reporting and Conformance (DMARC)

  • Troubleshoot mail flow

    • - Configure and manage alert policies
    - Trace a message
    - Analyze a message trace
    - Analyze message headers
    - Analyze Non-delivery Reports (NDRs)
    - Troubleshoot by using the Microsoft Remote Connectivity Analyzer

    Secure the Messaging Environment (25-30%)
  • Manage role-based permissions in Exchange Online

    • - Plan and manage RBAC roles
    - Manage default and custom admin role groups
    - Manage user roles

  • Secure messages by using Microsoft 365 Defender

    • - Configure and manage Anti-phishing policies
    - Configure and manage Anti-spam policies
    - Configure and manage Anti-malware policies
    - Configure and manage Safe Attachments
    - Configure and manage Safe Links
    - Configure and manage quarantine policies

  • Manage compliance

    • - Configure Messaging Records Management (MRM) and retention policies for a specific mailbox folder
    - Enable and configure archive mailboxes
    - Manage inactive mailboxes
    - Analyze audit logs
    - Manage journal rules
    - Manage content search
    - Manage standard eDiscovery cases (not including Premium eDiscovery)

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