Certified Agile Service Manager (CASM) Training in Coimbatore
Master Agile Service Management with our CASM training. Learn to integrate agile principles into IT service delivery, boosting efficiency and customer satisfaction. Get certified!
Certified Agile Service Manager (CASM) Training in Coimbatore | Nux Software Solutions
Are you looking to enhance your Agile Service Management skills? Look no further than Nux Software Solutions’ Certified Agile Service Manager (CASM) training in Coimbatore!
Why Choose Our CASM Course?
- Expert-Led Training: Learn from industry professionals with extensive real-world experience.
- Hands-On Approach: Gain practical skills through interactive sessions and live projects.
- State-of-the-Art Facilities: Access our advanced labs 24/7 from anywhere.
- Flexible Learning: Choose from professional, individual, corporate, and industrial training options.
- Cost-Effective: High-quality training at competitive prices.
What You’ll Learn:
- Agile principles and their application in service management
- Implementing Agile methodologies in IT service delivery
- Enhancing customer satisfaction through Agile practices
- Improving team collaboration and efficiency
Career Benefits:
- Boost your employability in the IT service management sector
- Develop skills highly sought after by top organizations
- Stay ahead of the curve in the rapidly evolving Agile landscape
Why Nux Software Solutions?
- Proven track record of successful training programs
- Innovative learning methods and delivery models
- Customized training to meet your specific needs
- Dedicated support throughout your learning journey
Ready to become a Certified Agile Service Manager? Enroll now and take your career to new heights with Nux Software Solutions!
Contact us today to learn more about our CASM course and other IT training programs in Coimbatore.
Course Syllabus
Module 1
Why Agile Service Management?
- Challenges Today
- What is IT Service Management?
- What is Agile?
- Agile Manifesto and Principles
- What Does It Take To Be Agile?
Module 2
Agile Service Management
- What is Agile Service Management?
- Agile Service Management Goals, Objectives and Benefits
- Two Aspects
- Agile Process Engineering
- Agile Process Improvement
Module 3
Leveraging Related Guidance
- DevOps
- Site Reliability Engineering
- Lean
- Scrum
Module 4
Agile Service Management Roles
- Relationship to Scrum roles
- Agile Practice Owner
- Agile Service Management Team
- Agile Service Manager
Module 5
Agile Process Engineering
- Agile Processes
- How Processes Deliver Value
- Waterfall vs Agile Process Engineering
- Relationship to Scrum Events & Artifacts
- Minimum Viable Process
- Microprocess Architectures
- Service Management Architecture
Module 6
Agile Service Management Artifacts
- Practice Backlog
- Spring Backlog
- Increment
Module 7
Agile Service Management Events
- Planning
- The Sprint
- Sprint Planning
- Process Standups
- Sprint Review
- Sprint Retrospective
Module 8
Agile Process Improvement
- Why Process Improvement is Important
- Process Improvement Goals
- Process Improvement Reviews
- Sustaining Improvements
- Automation
