Citrix Virtual Apps and Desktops 7 Administration

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Course Syllabus

Section 1: Architecture Overview

Identify the layers in the layered architecture approach to Virtual Apps and Desktops.

  • User Layer
  • Access Layer
  • Control Layer
  • Resource Layer
  • Hardware Layer
  • On-Premise vs Citrix Cloud

    • Determine the appropriate hosting platform based on requirements.

  • Hosting Platform: On-Premises
  • Hosting Platform: Service Provider
  • Hosting Platform: Cloud Hosted
  • Hosting Platform: Citrix Cloud
  • Citrix Virtual Apps and Desktops Hosting Platforms
  • Architecture Layers The Citrix Cloud Approach

    • Section 2: Deploying the Site

    Identify what is required for a given environment prior to deployment.

  • Service Accounts
  • The Site Database
  • Windows Licensing for Citrix Virtual Apps and Desktops

    • Determine how to configure Citrix Licensing for a given environment.

  • Consider Citrix License Editions
  • Access Citrix Licenses
  • How to Apply a License File

    • Determine how to install and configure the Delivery Controller.

  • Delivery Controller Services
  • Delivery Controller Services Communication Service Scripting
  • Local Host Cache (LHC)
  • Local Host Cache (LHC) Normal Operations vs Outage

    • Determine how to configure a Site based on a list of requirements.

  • Site Database Types
  • Site Databases Configuration

    • Section 3: The Apps and Desktops Images

    Determine what is required in an environment for a specified master image.

  • Citrix Virtual Delivery Agent (VDA) Install
  • Citrix Virtual Delivery Agent (VDA) Registration and Considerations

    • Section 4: Provisioning and Delivering App and Desktop Resources

    Determine how to manage Machine Catalogs and Delivery Groups.

  • Add a Host Connection for the Resource Location
  • The Machine Catalogs and Delivery Groups Relationship

    • Determine how to deploy machines using Machine Creation Services.

  • MCS Process
  • MCS I/O Optimization
  • Create Machine Catalogs and Delivery Groups
  • MCS and the Cloud Connector

    • Determine the behavior of different types of machines provisioned using Machine Creation Services.

  • MCS Created Random/Non-Persistent Desktop Reboot Effects
  • MCS Created Static/Persistent Desktop Reboot Effects

    • Determine where to configure the resource location for a given environment.

  • Traditional On-Premises Deployment
  • Public Cloud Deployment
  • Citrix Cloud with an On-Premises Resource Location
  • Citrix Cloud with a Public Cloud Resource Location
  • Citrix Cloud with both an On-Premises Resource Location and a Public Cloud Resource Location

    • Section 5: Providing Access to App and Desktop Resources

    Determine how to implement a specified authentication method based on given requirements.

  • User Access to Resources
  • Store Authentication Methods
  • Store Authentication Service
  • Server Groups

    • Determine how to implement Workspace Experience User Authentication based on a scenario.

  • Username and Password Through Cloud Connectors
  • Federated Authentication with Azure AD

    • Determine how to deploy Workspace Apps in a given environment.

  • Deploying Citrix Workspace App
  • The Citrix Workspace App Experience
  • Citrix Workspace App Configuration
  • Configure Citrix Workspace App with an ADMX File
  • Configure Citrix Workspace App Manually

    • Determine the communication flow when delivering an app or desktop to a user in a given environment.

  • Workspace Experience
  • StoreFront On-Premises
  • Configure On-Premises StoreFront with Cloud Connectors

    • Section 6: Managing the User Experience

    Determine how to configure Citrix policies based on a scenario.

  • Citrix Policy Precedence
  • Citrix Policy Settings
  • Citrix Policy GPO Loopback Considerations
  • Citrix Policy Filters
  • Citrix Policy Resultant Set

    • Determine the appropriate policy priority based on a scenario.

  • Citrix Policy Priority

    • Determine the appropriate user experience settings to configure to achieve a specific outcome.

  • Load Management
  • Session Reliability
  • Auto Client Reconnect
  • ICA Keep-Alive

    • Section 7: Published App and Desktop Presentation and Management

    Determine which application specific properties to use in Delivery Groups based on a scenario.

  • Application Properties
  • Workspace App Application Delivery Categories

    • Determine how to optimize Server OS published applications for a given environment.

  • Delivery Group Properties Application Prelaunch
  • Delivery Group Properties Application Lingering
  • Session Sharing

    • Determine how to present applications to users based on a scenario.

  • Featured App Groups
  • Shortcut integration
  • Self-Service Mode

    • Determine how to configure application groups.

  • Application Groups

    • Section 8: Managing Printing for User Sessions

    Determine the appropriate printer mapping for a given environment.

  • Endpoint Attached Print Job Routing
  • Endpoint Mapped: Print Job Routing
  • VDA Attached Print Job Routing
  • VDA Mapped Print Job Routing
  • Printer Mapping Setting Auto Creation
  • Printer Mapping Setting Session Printers

    • Identify appropriate printer drivers based on a scenario.

  • Printer Drivers
  • Printer Driver Mapping
  • Universal Print Driver

    • Universal Printer

  • Universal Print Server

    • Identify the printing requirements for a given environment.

  • Saving User Printing Preferences
  • Built-In Citrix Secure Printing

    • Section 9: Citrix Profile Management

    Determine how to configure Citrix Profile Management.

  • User Profile Migration
  • Citrix Profile Management User Store
  • Profile Caching
  • Active Write Back
  • Profile Streaming Process
  • Profile Protection

    • Section 10: Managing the Site

    Determine how to delegate permissions to other administrators.

  • On-Premises Delegated Administration
  • On-Premises Administrator Roles
  • On-Premises Administrator Scope how to Create an On-Premises Custom Administrator
  • Define Administrator Access Permissions for Citrix Cloud
  • How to Create a Citrix Cloud Delegated Administrator

    • Determine how to use PowerShell to query information in the Site.

  • Use PowerShell with an On-Premises Deployment
  • Use PowerShell with a Citrix Cloud Deployment

    • Determine the appropriate power management decisions for a given environment.

  • Schedule Restarts
  • How to Power Manage a Server OS Machine

    • Section 11: Citrix Virtual Apps and Desktops Basic Security Considerations

    Determine how to configure basic network security for Virtual Apps and Desktops components.

  • Certificates
  • Public and Private CAs

    • Determine how to enable XML Service Trust for certain authentication types.

  • How to Configure an XML Service Trust

    • Determine how to secure remote access using Citrix Gateway and the Secure Ticket Authority.

  • Citrix Gateway
  • Secure Ticket Authority

    • Section 12: Monitoring the Site

    Determine how to monitor user sessions based on given requirements.

  • View a Session
  • View Session Details
  • View the HDX Channels

    • Determine how to analyze published apps in a given environment.

  • Application Health, Usage, Probing
  • Historical Application Failure Monitoring
  • App Monitoring Policies

    • Determine how to monitor machines that are running the Virtual Delivery Agent (VDA) based on a scenario.

  • VDA Machine Monitoring
  • Monitor the Disk
  • Historical Resource Utilization

    • Determine what to monitor within a Site to find the root cause of a common issue.

  • Average Logon Duration
  • Site Infrastructure

    • Determine how to configure alerts and notifications based on a scenario.

  • Alerts and Notifications
  • Director Notifications
  • SCOM Integration

    • Determine how to use Citrix ADM to optimize monitoring through Citrix Director.

  • Citrix ADM Setup Process
  • Citrix ADM Benefits to Director Monitoring

    • Section 13: Supporting and Troubleshooting Citrix Virtual Apps and Desktops

    Determine the proper tool to use to troubleshoot a given issue.

  • VDA Cleanup Utility
  • HDX Monitor
  • Citrix Health Assistant
  • Citrix Scout
  • Microsoft Common Tools
  • Microsoft Sysinternals

    • Identify ways to proactively support common tasks in an environment.

  • Verify backups of Key Citrix Components
  • Backup Citrix Databases
  • Test Your Connections
  • Verify Registration and Session Availability Confirm Capacity
  • Review Citrix Policies

    • Section 14: Migrating to Citrix Cloud

    Determine how to migrate policies and catalogs in a given environment.

  • PVS Catalogs
  • Manual Migration Tasks

    • Determine how to deploy or maintain Citrix Cloud Connector.

  • Citrix Cloud Connector Installation
  • Citrix Cloud Connector Silent/Automated Installation
  • Proxy and Firewall Considerations Define Resource Locations

    • Determine how to configure Virtual Apps and Desktops with an on-premises resource location.

  • VDA Registration
  • Local Host Cache (LHC)

    • Determine the migration process to use for a given scenario.

  • Move Citrix Virtual Apps and Desktops on-premises deployment to Citrix Cloud with an on-premises resource location
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