Cisco Certified Network Associate (CCNA)

Cisco

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Course Syllabus

Module 1

Chapter 1
Compare and contrast OSI and TCP/IP models
Chapter 2
Compare and contrast TCP and UDP protocols
Chapter 3
Describe the impact of infrastructure components in an enterprise network, a) Firewalls, b) Access points, c) Wireless controllers
Chapter 4
Describe the effects of cloud resources on enterprise network architecture, a) Traffic path to internal and external cloud services, b) Virtual services, c) Basic virtual network infrastructure
Chapter 5
Compare and contrast collapsed core and three-tier architectures
Chapter 6
Compare and contrast network topologies, a) Star, b) Mesh, c) Hybrid
Chapter 7
Select the appropriate cabling type based on implementation requirements
Chapter 8
Apply troubleshooting methodologies to resolve problems, a) Perform and document fault isolation, b) Resolve or escalate, c) Verify and monitor resolution
Chapter 9
Configure, verify, and troubleshoot IPv4 addressing and subnetting
Chapter 10
Compare and contrast IPv4 address types, a) Unicast, b) Broadcast, c) Multicast
Chapter 11
Describe the need for private IPv4 addressing
Chapter 12
Identify the appropriate IPv6 addressing scheme to satisfy addressing requirements in a LAN/WAN environment
Chapter 13
Configure, verify, and troubleshoot IPv6 addressing
Chapter 14
Configure and verify IPv6 Stateless Address Auto Configuration
Chapter 15
Compare and contrast IPv6 address types, a) Global unicast, b) Unique local, c) Link local, d) Multicast, e) Modified EUI 64, f) Autoconfiguration, g) Anycast

Module 2 - LAN Switching Technologies

Chapter 1
Describe and verify switching concepts, a) MAC learning and aging, b) Frame switching, c) Frame flooding, d) MAC address table
Chapter 2
Interpret Ethernet frame format
Chapter 3
Troubleshoot interface and cable issues (collisions, errors, duplex, speed)
Chapter 4
Configure, verify, and troubleshoot VLANs (normal/extended range) spanning multiple switches, a) Access ports (data and voice), b) Default VLAN
Chapter 5
Configure, verify, and troubleshoot interswitch connectivity, a) Trunk ports, b) Add and remove VLANs on a trunk, c) DTP, VTP (v1&v2), and 802.1Q, d) Native VLAN
Chapter 6
Configure, verify, and troubleshoot STP protocols, a) STP mode (PVST+ and RPVST+), b) STP root bridge selection
Chapter 7
Configure, verify and troubleshoot STP related optional features, a) PortFast, b) BPDU guard
Chapter 8
Configure and verify Layer 2 protocols, a) Cisco Discovery Protocol, b) LLDP
Chapter 9
Configure, verify, and troubleshoot (Layer 2/Layer 3) EtherChannel, a) Static, b) PAGP, c) LACP
Chapter 10
Describe the benefits of switch stacking and chassis aggregation

Module 3 - Routing Technologies

Chapter 1
Describe the routing concepts, a) Packet handling along the path through a network, b) Forwarding decision based on route lookup, c) Frame rewrite
Chapter 2
Interpret the components of a routing table, a) Prefix, b) Network mask, c) Next hop, d) Routing protocol code, e) Administrative distance, f) Metric, g) Gateway of last resort
Chapter 3
Describe how a routing table is populated by different routing information sources, a) Admin distance
Chapter 4
Configure, verify, and troubleshoot inter-VLAN routing, a) Router on a stick, b) SVI
Chapter 5
Compare and contrast static routing and dynamic routing
Chapter 6
Compare and contrast distance vector and link state routing protocols
Chapter 7
Compare and contrast interior and exterior routing protocols
Chapter 8
Configure, verify, and troubleshoot IPv4 and IPv6 static routing, a) Default route, b) Network route, c) Host route, d) Floating static
Chapter 9
Configure, verify, and troubleshoot single area and multi-area OSPFv2 for IPv4 (excluding authentication, filtering, manual summarization, redistribution, stub, virtual-link, and LSAs)
Chapter 10
Configure, verify, and troubleshoot single area and multi-area OSPFv3 for IPv6 (excluding authentication, filtering, manual summarization, redistribution, stub, virtual-link, and LSAs)
Chapter 11
Configure, verify, and troubleshoot EIGRP for IPv4 (excluding authentication, filtering, manual summarization, redistribution, stub)
Chapter 12
Configure, verify, and troubleshoot EIGRP for IPv6 (excluding authentication, filtering, manual summarization, redistribution, stub)
Chapter 13
Configure, verify, and troubleshoot RIPv2 for IPv4 (excluding authentication, filtering, manual summarization, redistribution)
Chapter 14
Troubleshoot basic Layer 3 end-to-end connectivity issues

Module 4 - Infrastructure Services

Chapter 1
Describe DNS lookup operation Chapter 2
Troubleshoot client connectivity issues involving DNS
Chapter 3
Configure and verify DHCP on a router (excluding static reservations), a) Server, b) Relay, c) Client, d) TFTP, DNS, and gateway options
Chapter 4
Troubleshoot client- and router-based DHCP connectivity issues
Chapter 5
Configure, verify, and troubleshoot basic HSRP, a) Priority, b) Preemption, c) Version
Chapter 6
Configure, verify, and troubleshoot inside source NAT, a) Static, b) Pool, c) PAT
Chapter 7
Configure and verify NTP operating in a client/server mode

Module 5 - Infrastructure Security

Chapter 1
Configure, verify, and troubleshoot port security, a) Static, b) Dynamic, c) Sticky, d) Max MAC addresses, e) Violation actions, f) Err-disable recovery
Chapter 2
Describe common access layer threat mitigation techniques, a) 802.1x, b) DHCP snooping, c) Nondefault native VLAN
Chapter 3
Configure, verify, and troubleshoot IPv4 and IPv6 access list for traffic filtering, a) Standard, b) Extended, c) Named
Chapter 4
Verify ACLs using the APIC-EM Path Trace ACL analysis tool
Chapter 5
Configure, verify, and troubleshoot basic device hardening, a) Local authentication, b) Secure password, c) Access to device [i] Source address, [ii] Telnet/SSH, d) Login banner
Chapter 6
Describe device security using AAA with TACACS+ and RADIUS

Module 6 - Infrastructure Management

Chapter 1
Configure and verify device-monitoring protocols, a) SNMPv2, b) SNMPv3, c) Syslog
Chapter 2
Troubleshoot network connectivity issues using ICMP echo-based IP SLA
Chapter 3
Configure and verify device management, a) Backup and restore device configuration, b) Using Cisco Discovery Protocol or LLDP for device discovery, c) Licensing, d) Logging, e) Timezone, f) Loopback
Chapter 4
Configure and verify initial device configuration
Chapter 5
Perform device maintenance, a) Cisco IOS upgrades and recovery (SCP, FTP, TFTP, and MD5 verify), b) Password recovery and configuration register, c) File system management
Chapter 6
Use Cisco IOS tools to troubleshoot and resolve problems, a) Ping and traceroute with extended option, b) Terminal monitor, c) Log events, d) Local SPAN
Chapter 7
Describe network programmability in enterprise network architecture, a) Function of a controller, b) Separation of control plane and data plane, c) Northbound and southbound APIs