Certified Salesforce Administrator (ADM 201) Training and certification in Coimbatore

Certified Salesforce Administrator (ADM 201)

Course Summary

The Salesforce Administrator (ADM 201) certification is the foundational credential for anyone looking to manage and configure Salesforce environments. This training equips participants with hands-on knowledge of the Salesforce platform, including user setup, data models, automation tools, reports, dashboards, and security configurations.

Designed for aspiring admins, support professionals, and system users, this course provides the skills necessary to manage Salesforce for day-to-day business operations and prepare for the globally recognized Salesforce Certified Administrator exam.

Why Choose This Course

Salesforce is used by over 150,000 companies—and certified administrators are essential to keep it running smoothly. This course helps you:

  • Understand the core features and functionality of Salesforce Sales & Service Clouds

  • Gain practical, in-demand skills for managing users, data, automation, and reporting

  • Prepare confidently for the Salesforce Administrator (ADM 201) certification exam

  • Lay the foundation for advanced Salesforce roles like Consultant, Developer, or Architect

  • Join the Salesforce ecosystem with a credential respected worldwide

Who Should Enroll

This course is ideal for:

  • Fresh graduates and career switchers starting their Salesforce journey

  • Salesforce users or support specialists looking to formalize their knowledge

  • IT professionals, business analysts, and CRM coordinators managing CRM operations

  • Anyone preparing for the Salesforce Certified Administrator (ADM 201) exam

  • Organizations training internal staff to support or scale Salesforce adoption

Skills You Will Gain

  • Managing users, roles, profiles, and permission sets

  • Creating and customizing objects, fields, layouts, and apps

  • Implementing workflow automation using Process Builder and Flows

  • Building reports, dashboards, and data analysis tools

  • Ensuring data security, integrity, and accessibility within your Salesforce org

Career Benefits

After completing this course, you will:

  • Be fully prepared to pass the Salesforce Certified Administrator exam

  • Qualify for roles such as Salesforce Admin, CRM Analyst, System Administrator, or Sales Operations Specialist

  • Gain foundational knowledge to pursue Developer, Consultant, or Advanced Admin certifications

  • Increase your market value in industries like IT, finance, healthcare, retail, and telecom

  • Join the growing global community of Salesforce-certified professionals

Begin Your Salesforce Journey with ADM 201

Whether you’re looking to become a Salesforce expert or grow your career in CRM, this course is the perfect starting point to get hands-on experience and certification.

Start your Salesforce Administrator journey at Linux Training Center, Coimbatore.

Certified Salesforce Administrator (ADM 201) Syllabus

Modules

Chapter 1 :
Getting Your Organization Ready for Users, Set up the company profile, Configure the user interface, Set up activities and calendars, Configure search settings, Set up Chatter Enable mobile access with Salesforce1

Chapter 2 :
Setting Up and Managing Users, Manage user profiles, Create and manage users, Troubleshoot user login issues, Understand SalesforceA capabilities, Set up Chatter Free Users and Invites

Chapter 3 :
Security and Data Access, Restrict logins, Determine object access, Set up record access, Manage record access with the role hierarchy, Deal with record access exceptions, Control access to events, Manage field-level security

Chapter 4 :
Customization: Fields, Administer standard fields, Create new custom fields, Create selection fields: picklists and lookups, Create formula fields, Work with page layouts, Work with record types and business processes, Maintain data quality

Chapter 5 :
Managing Data, Import new records using import wizards, Update existing records with the data loader, Keep records up to date with Data.com, Mass transfer records between users, Back up data with a weekly export, Mass delete records

Chapter 6 :
Reports and Dashboards, Run and modify reports, Create new reports with the report builder, Filter reports, Summarize report data with formulas and visual summaries, Print, export, and email reports, Build dashboards

Chapter 7 :
Automation, Email Templates, Set up workflow rules and Process Builder, Automate leads and cases

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