Microsoft 365 Fundamentals – MS-900 Training and certification in Coimbatore

Describe cloud concepts (5-10%)

Describe the different types of cloud services available - Describe Microsoft software as a service (SaaS), infrastructure as a service (IaaS), and platform as a service (PaaS) concepts and use cases
- Describe differences between Office 365 and Microsoft 365 Describe the benefits of and considerations for using cloud, hybrid, or on-premises services - Describe public, private, and hybrid cloud models
- Compare costs and advantages of cloud, hybrid, and on-premises services
- Describe the concept of hybrid work and flexible work

Describe Microsoft 365 apps and services (45-50%)

Describe productivity solutions of Microsoft 365 - Describe the core productivity capabilities and benefits of Microsoft 365 including Microsoft Outlook and Microsoft Exchange, Microsoft 365 apps, and OneDrive
- Describe core Microsoft 365 Apps including Microsoft Word, Excel, PowerPoint, Outlook, and OneNote
- Describe work management capabilities of Microsoft 365 including Microsoft Project, Planner, Bookings, Forms, Lists, and To Do Describe collaboration solutions of Microsoft 365 - Describe the collaboration benefits and capabilities of Microsoft 365 including Microsoft Exchange, Outlook, SharePoint, OneDrive, and Stream
- Describe the collaboration benefits and capabilities of Microsoft Teams and Teams Phone
- Describe the Microsoft Viva apps
- Describe the ways that you can extend Microsoft Teams by using collaborative apps Describe endpoint modernization, management concepts, and deployment options in Microsoft 365 - Describe the endpoint management capabilities of Microsoft 365 including Microsoft Intune (Configuration Manager and co-management, Endpoint Analytics, and Windows Autopilot)
- Compare the differences between Windows 365 and Azure Virtual Desktop
- Describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
- Identify deployment and update channels for Microsoft 365 Apps Describe analytics capabilities of Microsoft 365 - Describe the capabilities of Viva Insights
- Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal
- Describe the reports available in the Microsoft 365 Admin center and other admin centers

Describe security, compliance, privacy, and trust in Microsoft 365 (25-30%)

Describe identity and access management solutions of Microsoft 365 - Describe the identity and access management capabilities of Microsoft Entra ID
- Describe cloud identity, on-premises identity, and hybrid identity concepts
- Describe how Microsoft uses methods such as multi-factor authentication (MFA), self-service password reset (SSPR), and conditional access, to keep identities, access, and data secure Describe threat protection solutions of Microsoft 365 - Describe Microsoft Defender XDR, Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps, and the Microsoft Defender Portal
- Describe Microsoft Secure Score benefits and capabilities
- Describe how Microsoft 365 addresses the most common types of threats against endpoints, applications, and identities Describe trust, privacy, risk, and compliance solutions of Microsoft 365 - Describe the Zero Trust Model
- Describe Microsoft Purview compliance solutions such as insider risk, auditing, and eDiscovery
- Describe Microsoft Purview Information Protection features such as sensitivity labels and data loss prevention
- Describe how Microsoft supports data residency to ensure regulatory compliance
- Describe the capabilities and benefits of Microsoft Priva

Describe Microsoft 365 pricing, licensing, and support (10-15%)

Identify Microsoft 365 pricing and billing management options - Describe the pricing model for Microsoft cloud services including enterprise agreements, cloud solution providers, and direct billing
- Describe available billing and bill management options including billing frequency and methods of payment Identify licensing options available in Microsoft 365 - Describe license management
- Describe the differences between base licensing and add-on licensing Identify support options for Microsoft 365 services - Describe how to create a support request for Microsoft 365 services
- Describe support options for Microsoft 365 services
- Describe service-level agreements (SLAs) including service credits
- Determine service health status by using the Microsoft 365 admin center or the Microsoft Entra admin center