Foundation Level Usability Testing

ISTQB Foundation Level Usability Testing Course – Coimbatore

Course Overview

The ISTQB Foundation Level Usability Testing certification course is designed to equip software testers and quality professionals with the skills needed to evaluate and enhance the usability of applications. As user experience (UX) becomes a top priority in modern software development, usability testing is no longer optional—it’s essential.

This course focuses on key concepts and techniques that ensure products are easy to use, intuitive, and efficient from the end-user’s perspective. You will gain a solid understanding of usability standards, human-centered design, user interface guidelines, and effective usability evaluation methods such as usability reviews, user testing, and surveys.

Whether you are new to usability testing or looking to formalize your skills with a globally recognized certification, this course is the perfect starting point.

What You’ll Learn

  • Fundamentals of usability and user experience (UX)

  • The role of usability testing in the software development lifecycle

  • Human-centered design principles

  • Common usability defects and user interface issues

  • How to plan and conduct usability evaluations

  • Tools and techniques used in usability testing

  • Reporting usability findings and making UX improvement suggestions

Who Should Enroll?

  • Software testers and QA professionals

  • UX/UI designers and developers

  • Product managers and business analysts

  • Anyone involved in improving software usability

  • Candidates preparing for the ISTQB Usability Testing certification exam

Key Benefits

  • Develop expertise in identifying and addressing usability issues

  • Learn to conduct user-focused testing for websites, apps, and software

  • Enhance product adoption, user satisfaction, and retention

  • Improve collaboration between development, design, and QA teams

  • Prepare for the globally recognized ISTQB Usability Testing certification

Why Choose Our Training in Coimbatore?

  • Real-time project examples and usability test case workshops

  • Guidance from experienced usability professionals

  • Access to UX templates, test checklists, and mock exams

  • Hands-on sessions using popular usability tools

  • Affordable fees with flexible class timings


Boost your software quality by mastering the art of usability testing. Enroll now for the ISTQB Foundation Level Usability Testing course in Coimbatore and build better user-centered applications.

Course Syllabus

Modules

0.1 Purpose of this Document
0.2 The Certified Tester Foundation Level Usability Tester
0.3 Business Outcomes
0.4 Examinable Learning Objectives
0.5 Recommended training times
0.6 Handling of Standards
0.7 Entry Requirements
0.8 Sources of Information

1.0 Basic Concepts
1.1 Fundamentals
1.1.1 Usability
1.1.2 User Experience Concepts
1.1.3 Accessibility
1.2 Evaluating Usability, User Experience and Accessibility
1.2.1 Usability Evaluation
1.2.2 User Experience Evaluation
1.2.3 Accessibility Evaluation
1.3 Usability Evaluation in Human-Centered Design
1.3.1 Usability Requirements
1.3.2 Agile Usability Evaluation

2.0 Risks in Usability, User Experience and Accessibility
2.1 Introduction
2.2 Typical Risks
2.2.1 Usability
2.2.2 User Experience Risks
2.2.3 Accessibility Risks
2.2.4 Project Risks

3.0 Usability and Accessibility Standards
3.1 Usability Standards and Manufacturer Guidelines
3.1.1 ISO Usability Standards
3.1.2 Manufacturer Guidelines
3.2 Accessibility Standards
3.2.1 ISO Standards
3.2.2 The Web Content Accessibility Guidelines (WCAG)
3.2.3 Accessibility Legislation

4.0 Usability Reviews
4.1 Introduction and Approach
4.1.1 Step-By-Step Approach to Usability Reviews
4.1.2 Risks and Challenges
4.2 Types of Usability Review
4.2.1 Informal Usability Review
4.2.2 Expert Usability Review
4.2.3 Heuristic Evaluation

5.0 Usability Testing
5.1 Introduction
5.2 Step-By-Step Approach to Usability Testing
5.3 Prepare Usability Test
5.3.1 Usability Test Plan
5.3.2 Usability Test Script
5.3.3 Usability Test Tasks
5.3.4 Test Location
5.3.5 Usability Test Lab
5.3.6 Pilot Usability Test Session
5.4 Conduct Usability Test Sessions
5.5 Analysis of Findings
5.6 Communicate Results and Findings
5.6.1 Results
5.6.2 Usability Findings
5.6.3 Selling Findings to Stakeholders
5.6.4 Usability Test Report
5.6.5 Best Practices in Usability Test Reporting
5.7 Quality Control of a Usability Test
5.8 Challenges and Frequent Mistakes

6.0 User Surveys
6.1 Introduction
6.2 Step-By-Step Approach to User Surveys
6.3 Standardized Questionnaires

7.0 Selecting Appropriate Methods
7.1 Criteria for Selecting a Method
7.1.1 Selecting a Usability Evaluation Method
7.1.2 Selecting a User Experience Evaluation Method
7.1.3 Selecting an Accessibility Evaluation Method

8.0 Summary of Roles and Responsibilities
8.1 Usability Tester
8.2 Moderator and Note-Taker
9. References