Microsoft Dynamics CRM 2016 Sales MB2-713

Course Overview

The Microsoft Dynamics CRM 2016 Sales MB2-713 Training is a comprehensive, certification-focused program designed to equip learners with specialized skills in Dynamics CRM sales configuration, lead and opportunity management, sales process automation, and customer relationship optimization. This course is ideal for individuals aiming to become certified Dynamics CRM sales specialists or CRM functional consultants implementing and managing sales processes in enterprise environments.

Offered by Linux Training Center, Coimbatore, this program covers all Microsoft MB2-713 certification objectives while providing extensive hands-on experience with sales entities, workflows, business process flows, and reporting, ensuring students gain both functional expertise and practical implementation skills required for professional Dynamics CRM sales administration roles.

Who Should Enroll?

  • CRM administrators seeking Dynamics CRM sales specialization
  • Sales managers wanting to master CRM sales process configuration
  • Business analysts transitioning to CRM functional consultant roles
  • IT professionals pursuing Microsoft Dynamics sales certifications
  • CRM consultants looking to enhance sales module expertise
  • Sales operations specialists planning Dynamics CRM implementations

Why This Course Stands Out

  • Complete preparation for Microsoft MB2-713 Dynamics CRM 2016 Sales certification
  • Hands-on labs with real Dynamics CRM sales scenarios and configurations
  • Advanced sales process design including lead qualification and opportunity management
  • Integration with marketing campaigns, customer service, and field service modules
  • Real-world business process flows and sales automation implementations
  • Comprehensive coverage of sales reporting, dashboards, and analytics
  • Industry best practices for sales territory management and goal tracking

Career Roles You Can Pursue

  • Dynamics CRM Sales Consultant
  • CRM Functional Consultant (Sales)
  • Microsoft Dynamics Sales Specialist
  • CRM Sales Administrator
  • Business Process Analyst (CRM Sales)
  • Sales Operations Manager
  • Customer Relationship Manager
  • CRM Implementation Consultant

Why Choose Linux Training Center, Coimbatore?

  • Microsoft certified instructors with Dynamics CRM sales implementation experience
  • Dedicated CRM sales lab with complete sales module configurations
  • Flexible training schedules: weekday, weekend, and intensive sales workshop options
  • Official Microsoft study materials and MB2-713 exam voucher included
  • Real-world projects covering sales process design, automation, and reporting
  • Mock exams, practical scenarios, and comprehensive certification preparation
  • Job placement assistance with Microsoft partner companies and CRM consulting firms
  • Post-training support with Microsoft Dynamics sales community access and ongoing guidance

Master Microsoft Dynamics CRM sales processes with industry-recognized certification. This specialized training prepares you for high-demand CRM sales consulting and administration roles in the enterprise Microsoft ecosystem.

Microsoft Dynamics CRM 2016 Sales MB2-713 Syllabus

Modules

  • Configure Microsoft Dynamics CRM
  • Configure Dynamics CRM settings - Configure auditing, document management, and collaboration; configure business units; perform user management; configure email; manage teams Manage Dynamics CRM security
    - Understand security roles; define permissions and privileges; configure access levels; configure security roles; assign security roles; work with multiple security roles; manage access; manage security hierarchy


  • Manage and implement Microsoft Dynamics CRM entities, entity relationships, and fields
  • Manage Dynamics CRM entities
    - Manage entity ownership; manage entity properties; understand system and custom entities

    Configure field customizations
    - Understand and configure fields; configure field properties; use calculated fields; use rollup fields; configure global option sets; create alternate keys; configure field-level security; understand status and status reasons

    Implement entity relationships
    - Understand relationship types; understand cascading rules; work with hierarchical data; understand and configure entity mapping; create connections and connection roles

  • Create and manage Microsoft Dynamics CRM solutions, forms, views, and visualizations
  • Create and manage Dynamics CRM solutions
    - Understand solution components; identify solution types; create managed and unmanaged solutions; configure publishers and versions; work with multiple solutions; import and export solutions

    Customize Dynamics CRM forms
    - Understand the form structure; build a form; use specialized form components; use access teams and sub-grids; work with navigation; understand form types; use multiple forms; implement form customizations and mobile clients

    Implement Dynamics CRM views and visualizations
    - Understand view types; manage system, public, and personal views; create, modify, and delete views; customize views; customize charts; customize dashboards; use themes

  • Implement business rules, workflows, and business process flows
  • Implement and manage business rules
    - Understand when to use business rules; understand business rule scopes; understand how business rules are triggered; configure business rules, conditions, and actions

    Implement and manage workflows, dialogs, and custom actions
    - Implement workflows; identify workflow types; implement dialogs and custom actions; identify when to use business process flows, workflow dialogs, and custom actions

    Implement and manage business process flows
    - Understand business process flows; enable business process flows; work with steps, stages, and categories; work with multiple entities; use conditional branching; implement role-driven business process flows

    To ensure success in MCP Microsoft Dynamics CRM 2016 certification exam, we recommend authorized training course, practice test and hands-on experience to prepare for Microsoft Dynamics CRM 2016 Sales (MB2-713) exam