Microsoft MS-700 Exam

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The Microsoft MS-700 Exam

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Course Syllabus

Microsoft MS-700 Exam Syllabus

Configure and manage a Teams environment (45-50%)
  • Plan and configure network settings for Teams
  • - Calculate network bandwidth capacity for Teams voice, video, meetings, and Live Events

    - Analyze network impact by using Network Planner

    - Specify network ports and protocols used by Teams

    - Specify optimal network architecture for Teams

    - Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool

  • Manage security and compliance settings for Teams
  • - Identify licensing requirements for security and compliance features

    - Specify security and compliance alert policies for Teams

    - Choose appropriate Teams administrator roles

    - Plan and configure Enhanced encryption policies

    - Plan and configure threat policies in Microsoft 365 Defender

    - Plan and configure retention policies

    - Plan and configure sensitivity labels and policies

    - Plan and configure data loss prevention (DLP) policies

    - Plan Conditional Access for Teams

    - Plan and configure information barrier (IB) policies

    - Identify appropriate use cases for communication compliance and insider risk management

  • Plan and implement governance and lifecycle management
  • - Identify licensing requirements for advanced lifecycle management of teams

    - Identify where Teams stores content

    - Plan and manage update policies, including Public Preview, Office Insider, and Targeted release

    - Create and manage policy packages in Teams

    - Plan and configure policy assignment for users and groups

    - Configure settings for Microsoft 365 group creation

    - Configure an expiration policy for Microsoft 365 groups

    - Configure a naming policy for Microsoft 365 groups, including blocked words

    - Archive, delete, or unarchive one or more teams

    - Restore or troubleshoot the deletion of a Microsoft 365 group

    - Identify when to use access reviews in Azure AD for members and guests

    - Perform operations for Teams by using PowerShell

  • Configure and manage external collaboration
  • - Identify licensing requirements for external collaboration

    - Configure SharePoint Online and OneDrive external sharing settings

    - Configure External access in the Microsoft Teams admin center

    - Configure External collaboration settings in Azure AD for guest access

    - Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, or Azure Active Directory admin center

    - Control guest access to a specific team, including sensitivity labels and Azure AD

    - Remove guests from Teams, including from a team or a tenant

    - Configure shared channels for external access

    - Configure and manage cross-tenant access for B2B direct connect in Azure AD for shared channels

  • Manage Teams clients and devices
  • - Identify licensing requirements for Teams Phone and resource accounts

    - Identify licensing requirements for Teams devices

    - Manage configuration profiles for Teams devices

    - Configure Teams Rooms accounts and systems

    - Manage device settings and firmware

    - Manage Teams device tags

    - Provision and configure remote sign-in for new devices

    Manage teams, channels, chats, and apps (20-25%)
  • Create and manage teams
  • - Create a team by using the Microsoft Teams admin center, Teams client, or the Teams PowerShell module

    - Create a team from an existing Microsoft 365 group, SharePoint site, or team

    - Create a team from a template

    - Create and manage Teams templates and template policies

    - Manage the membership of a team

    - Assign and modify user roles in a team

    - Manage a team in the Microsoft Teams admin center

    - Manage Teams environment settings in the Microsoft Teams admin center

    - Configure privacy and sensitivity settings for Teams

  • Manage channels and chats
  • - Recommend channel types, including standard, private, and shared

    - Add, edit, and remove channels

    - Manage Teams channel settings

    - Create and manage teams policies for channels

    - Manage private and shared channel membership

    - Create and manage messaging policies

  • Manage apps for Teams
  • - Manage Org-wide app settings in the Microsoft Teams admin center

    - Create and manage app permission policies

    - Create and manage app setup policies

    - Manage permissions and consent for apps, including blocking apps

    - Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions

    - Manage purchasing of apps in the Teams app store

    - Customize the appearance of the Teams app store

    - Customize the branded experience of an app

    - Upload an app to Teams

    Manage meetings and calling (15-20%)
  • Manage meetings and events
  • - Recommend meeting types, including live events, webinars, and virtual appointments

    - Enable enhanced meeting features for a user by assigning Microsoft Teams Premium licenses

    - Configure meeting settings

    - Create and manage meeting templates and template policies

    - Create and manage meeting policies

    - Create and manage conference bridges

    - Create and manage audio conferencing policies

    - Plan and configure live events settings and policies

  • Manage phone numbers and services for Teams Phone
  • - Evaluate PSTN options, including Calling Plan, Direct Routing, Operator Connect, and Teams Phone Mobile

    - Add, change, or remove an emergency address for an organization

    - Provision and manage phone numbers for users, services, and conferencing bridges

    - Assign, change, or remove a phone number for a user or a resource account

    - Create and manage resource accounts in the Microsoft Teams admin center

    - Manage voice settings and policies for users

    - Create and manage voicemail policies

    - Configure auto-attendants and call queues

    - Create and manage calling policies

    Monitor, report on, and troubleshoot Teams (10-15%)
  • Monitor and report on Teams
  • - Monitor and report on voice and meeting quality

    - Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage

    - Monitor and report on the creation and deletion of teams

    - Monitor and report on guest access

    - Monitor the Microsoft 365 network connectivity test tool

    - Manage feedback policies

  • Troubleshoot audio, video, and client issues
  • - Collect client-side logs

    - Clear the Teams client cache

    - Troubleshoot issues by using self-help diagnostics for Teams

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