Pega Decisioning Consultant
Nux software Training & Certification Solutions in Coimbatore is your best choice for Pega Decisioning Consultant
Nux software Training & Certification Solutions in Coimbatore excels in providing top-notch cloud computing training, particularly in AWS. The AWS cloud services platform empowers businesses with compute power, content delivery, and database storage. Our training is crafted to deepen your understanding of AWS architectural principles and cloud computing rules, ensuring comprehensive knowledge and growth for your career.
Nux software Training & Certification Solutions stands out as the premier AWS training institute in Coimbatore and Tamilnadu. Our seasoned instructors, with their technical expertise, guide aspirants in designing applications and systems on the AWS platform. The institute prioritizes skill-building aligned with AWS training certification through recommended courses, labs, and exams, ensuring a comprehensive learning experience.
Additionally, our institute boasts a state-of-the-art lab with advanced infrastructure and round-the-clock accessibility. This facility caters to professionals, corporate clients, individuals, and those seeking live project or industrial training, providing an ideal environment for practical learning and skill development.
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Course Syllabus
Pega Decisioning Consultant, Pegasystems_CPDC-74V!
Next-Best-Action concepts - 10%
- One-to-one customer engagement
- Optimize the customer value in the contact center
- Essentials of always-on outbound
- Define the starting population
Actions and treatments - 12%
- Define and manage customer actions
- Present a single offer on the web
- Define an action for outbound
Engagement policies - 12%
- Define customer engagement policies
- Create an engagement strategy
- Customer journeys
Contact policy and volume constraints - 13%
- Avoid overexposure of actions
- Avoid overexposure of actions on outbound
- Limit action volume on outbound
AI and Arbitration - 8%
- Action arbitration
- Action prioritization with AI
- Prioritize actions with business levers
Channels - 10%
- Real-time containers
- Create a real-time container
- Send offer emails
- Share action details with third-party distributors
Decision strategies - 25%
- Create and understand decision strategies
- Create engagement strategies using customer credit score
- Create eligibility rules using customer risk segments
Business agility in 1:1 customer engagement - 10%
- Agility in a customer engagement project
- Change management process
- Building your business operations team
- Life cycle of a change request
- Change request types
- Launching a new offer on web
- Updating existing actions
- Implementing business changes using Revision Manager
