Pega System Architect
Course Summary
The Pega System Architect course is an entry-level training designed to teach the fundamentals of Pega Platform™ application development. It equips learners with the skills to build efficient, scalable, and maintainable case management and workflow solutions using Pega’s low-code, model-driven environment.
This course provides the foundation for becoming a Certified System Architect (CSA) and is the first step for anyone pursuing a professional career in Pega application design and development.
Why Choose This Course
Pega is one of the world’s leading platforms for Business Process Management (BPM) and Customer Relationship Management (CRM). This course offers:
A structured path to understand core Pega concepts and application building
Practical, hands-on labs to develop real-time solutions
Training aligned with the latest Pega platform and CSA certification objectives
Instruction by experienced Pega professionals with project delivery background
A perfect foundation for continuing to Senior System Architect (SSA) or Decisioning Consultant levels
Who Should Enroll
This course is ideal for:
Fresh graduates and IT students interested in app development and BPM
Developers or testers transitioning into Pega
Business analysts and solution designers working on Pega projects
Professionals preparing for Pega Certified System Architect (CSA) certification
Anyone looking to enter the Pega ecosystem as a developer or consultant
What You Will Learn
By the end of this course, you will:
Understand Pega’s model-driven architecture and application structure
Design and configure case types, stages, processes, and data elements
Create and manage UI elements, forms, validation rules, and flows
Work with decisioning, service-level agreements (SLAs), and routing
Understand data modeling, integration methods, and report definitions
Learn basic debugging, performance monitoring, and application testing
Use App Studio and Dev Studio for development and configuration tasks
Skills You Will Gain
End-to-end Pega application configuration
Case lifecycle design and process modeling
User interface creation using Pega components
Data pages, data transforms, and report generation
Workflow automation and SLA configuration
Reusability and modular design practices
Readiness for CSA certification and enterprise project contribution
Career Benefits
After completing this course, you will be able to:
Secure roles such as Pega Developer, System Architect, or Pega Junior Consultant
Contribute to live Pega projects in banking, insurance, telecom, and more
Be well-prepared for the CSA certification exam
Build a solid foundation to advance into SSA, LSA, or specialized tracks like Pega Robotics or Decisioning
Join the fast-growing Pega talent pool highly valued in digital transformation initiatives globally
Start Your Pega Career the Right Way
Learn to build dynamic, scalable business applications on a world-class low-code platform. Whether you’re just starting out or looking to upskill, this course gives you the hands-on experience to succeed in Pega development.
Enroll today and become a Certified Pega System Architect.
Pega System Architect Syllabus
Introduction
Case Management - 33%
- Design a case lifecycle, stages, set case statuses, add instructions to tasks
- Add a service level agreement; configure urgency, goals, deadlines, passed deadlines
- Route assignments to users and work queues
- Configure approval processes: cascading approvals, reporting structure, authority matrix
- Configure and send email correspondence
- Identify duplicate cases
- Identify and add optional actions
- Automate workflow decisions using conditions
- Pause and resume case processing; wait steps
- Skip a stage or process
- Configure child cases
- Understand when to use automation shapes
- Automate decisions using decision tables and decision trees
- Create and manage teams of users
Data and Integration - 23%
- Configure data types, create data objects, data relationships, and field types
- Identify and create calculated values
- Validate data; create and configure data validation rules by using business logic
- Manipulate application data, set default property values, configure data transforms
- Access sourced data in a case; refresh strategies; populate user interface controls
- Save data to a system of record
- Simulate and add external data sources
- Capture and present data: fields and views
- View data in memory: clipboard tool, pyWorkPage
- Configure field values
- Create and set application settings
Security - 5%
- Manage user and role assignments
- Configure security policies
DevOps - 5%
- Record a unit test
- Create and execute scenario-based test cases
- Identify best practices for configuring unit tests
User Experience - 12%
- Customize user interface elements: dashboards, portal content
- Configure action sets
- Customize form appearance, visibility settings, controls
- Add and remove fields
- Group fields in views
- Display list data in views; configure repeating dynamic layouts
- Localize application content
- Enable accessibility features in an application
Application Development - 12%
- Manage application development: user stories, feedback, bugs
- Use the Estimator tool to scope a Pega Platform project
- Create and maintain rules, rulesets, classes, inheritance
- Debug application errors
Reporting - 5%
- Create business reports
- Identify types of reports
- Use columns and filters
- Describe the benefits of using Insights
Mobility - 5%
- Configure mobile app channels
- Use of Pega Mobile Preview
Both Pega and veterans who’ve earned multiple certifications maintain that the best preparation for a Pega CPSA professional certification exam is practical experience, hands-on training and practice exam. This is the most effective way to gain in-depth understanding of PEGACPSA88V1 concepts. When you understand techniques, it helps you retain Pega System Architect knowledge and recall that when needed.
