ServiceNow Project Portfolio Management

Project Portfolio Management

Course Overview

The ServiceNow Project Portfolio Management (PPM) training provides participants with hands-on experience in planning, managing, and optimizing project portfolios through the ServiceNow platform. The course covers modules such as Project Management, Demand Management, Resource Management, Agile Delivery, and Financial Planning.

Learners will explore how to align strategic goals with project execution, track resource utilization, forecast costs, and deliver business outcomes with full visibility and control over the project lifecycle.

Why Choose This Course

  • Master end-to-end project and portfolio management on a unified platform

  • Learn to manage demands, resources, budgets, and timelines efficiently

  • Improve project delivery with integrated Agile and Waterfall methodologies

  • Enable stakeholders with real-time reporting, dashboards, and collaboration tools

  • Prepare for roles in PMO operations, program management, and ServiceNow PPM implementation

Who Should Enroll

  • Project managers and PMO leads looking to modernize tools and processes

  • ServiceNow consultants and developers working on PPM deployments

  • Business analysts and resource planners in project-driven environments

  • Program managers managing large portfolios, budgets, and cross-functional teams

  • Professionals pursuing careers in enterprise project management automation

Skills You Will Gain

  • Creating and managing projects, portfolios, and programs

  • Automating demand intake, prioritization, and approval workflows

  • Allocating and tracking resources, effort, and time

  • Building and customizing Gantt charts, work breakdown structures, and status reports

  • Managing Agile teams, backlogs, and sprints using ServiceNow Agile Development

  • Generating real-time dashboards to monitor project health, risk, and ROI

Career Opportunities

  • ServiceNow PPM Consultant

  • IT Project Manager (ServiceNow-enabled)

  • Program Management Office (PMO) Specialist

  • Portfolio Analyst or Project Controller

  • Agile Delivery Lead or Enterprise Project Planner

Applicable across industries like IT services, finance, healthcare, manufacturing, and government where strategic execution and visibility are key.

Deliver Projects That Drive Business Value

ServiceNow PPM helps organizations manage investments, resources, and schedules with precision and agility. This course prepares you to lead and automate project delivery on one of the most powerful enterprise platforms available today.

Enroll in ServiceNow PPM Training at Linux Training Center, Coimbatore

ServiceNow Project Portfolio Management Syllabus

Modules

PPM Implementation Overview

  • Overview of PPM
  • PPM Business Outcome Model
  • PPM Personas
  • Now Create Methodology

    • PPM Application Overview

  • Plugins
  • Tables & Data Models
  • Properties & Preferences
  • User & Role Administration
  • Group Administration

    • Idea & Demand Configuration

  • Configuring Idea
  • Idea to Task Process Flow
  • Integrating Innovation Management with Universal Request
  • Idea to Demand
  • Defining Stakeholders
  • Assessments
  • Demand Visualization Capabilities

    • Project Configuration

  • Project Templates
  • Project Workspace
  • Planning Console
  • Investment Portal
  • Status Reports
  • RIDAC

    • PPM Teamspace Configuration

  • Architecture
  • Roles & Tables
  • Teamspace Configuration

    • Resource Management Configuration

  • Resource Allocation Workbench
  • State, Schedules, Calendars & Reports

    • PPM Financials

  • Cost Types & Fiscal Calendar
  • Financial Baseline & Planning Grid
  • Rate Model
  • Multi-Currency
  • Investment Funding

    • Time Tracking Configuration

  • Generate a Timecard
  • Categories & Policies
  • Rate Types

    • PPM Performance Analytics, Reporting & Dashboards

  • Performance Analytics
  • Reporting
  • Dashboards

    • Related Posts