ServiceNow Application Portfolio Management

Application Portfolio Management

Course Overview

The ServiceNow Application Portfolio Management (APM) training course empowers professionals to assess, rationalize, and manage enterprise applications using ServiceNow’s APM suite. This course covers the entire application lifecycle—from data intake to value assessment—enabling organizations to make informed decisions about technology investments and reduce IT complexity.

Participants will learn how to model business capabilities, assess applications against business and technical criteria, and align IT strategy with enterprise goals—all within a centralized, automated platform.

Why Choose This Course

  • Learn to identify and manage redundant, obsolete, or underperforming applications

  • Drive cost optimization by aligning applications with business capabilities and value metrics

  • Use ServiceNow APM to support strategic decision-making across IT and business units

  • Gain hands-on skills in configuring dashboards, scoring models, and data sources

  • Prepare for implementation roles within enterprise architecture and IT strategy teams

Who Should Enroll

  • Enterprise architects and IT strategists responsible for application governance

  • ServiceNow consultants working on ITBM or APM deployments

  • Business analysts and portfolio managers supporting technology rationalization

  • CIO office professionals involved in digital transformation planning

  • Professionals looking to upskill in ServiceNow’s business-facing capabilities

Skills You Will Gain

  • Configuring and managing the APM framework in ServiceNow

  • Mapping applications to business capabilities, technologies, and business units

  • Creating and applying assessment criteria, scores, and tiers

  • Integrating with CMDB, Project Portfolio Management (PPM), and discovery tools

  • Using application classification, lifecycle status, and TCO tracking

  • Generating executive-level dashboards and rationalization reports

Career Opportunities

  • ServiceNow APM Consultant

  • Enterprise Architect

  • IT Portfolio Analyst

  • Application Governance Lead

  • Digital Transformation Strategist

Ideal for organizations in finance, insurance, telecom, healthcare, and government that require full visibility into their application landscape for informed decision-making.

Build a Smarter, Leaner Application Portfolio

With ServiceNow APM, organizations can reduce costs, eliminate redundancies, and align applications with business needs. This course prepares you to lead that transformation with clarity and confidence.

Enroll in ServiceNow APM Training at Linux Training Center, Coimbatore

ServiceNow Application Portfolio Management Syllabus

Modules

Introduction

  • ServiceNow’s Application Portfolio Management
  • Plugins and Roles
  • CSDM
  • Maturity Model
  • AN APM Customer

    • Applications Under Management

  • Application Inventory
  • Application Categorization
  • Data Certification
  • Application Services
  • Architectural Artifacts
  • The Value of Managing Applications

    • Basic Rationalization

  • Rationalization Process
  • Application Scoring
  • Business Capabilities
  • Demand
  • Integration with ITSM
  • The Value of Basic Rationalization

    • Advanced Rationalization

  • Technology Portfolio Management (TPM)
  • Technology Reference Model (TRM)
  • Software & Hardware Models and Lifecycles
  • Creating Software & Hardware Models
  • Information Portfolio
  • Governance, Risk & Compliance
  • Application Cost Model
  • The Value of Advanced Rationalization
  • Application Roadmap

    • Fundamentals

  • Application Portfolio Management Overview
  • The Features of APM and Who Benefits
  • The APM Application

    • Related Posts