ServiceNow Software Asset Management

Software Asset Management

Course Overview

The ServiceNow Software Asset Management (SAM) training program is designed to help IT professionals and asset managers gain expertise in implementing and optimizing software asset management using the ServiceNow SAM Professional application.

This hands-on course covers software discovery, normalization, compliance tracking, optimization of license usage, and cost reduction. Participants will learn how to automate software license reconciliation, enforce software usage policies, and prepare organizations for audits—all within the ServiceNow platform.

Why Choose This Course

  • Learn to manage the entire software lifecycle from procurement to retirement

  • Automate license reconciliation, usage analysis, and vendor compliance

  • Integrate SAM with Discovery, CMDB, Procurement, and Contract Management

  • Gain insights to reduce software overspending and audit risks

  • Prepare for implementation roles and align with ServiceNow SAM Pro certification

Who Should Enroll

  • IT Asset Managers and SAM specialists

  • ServiceNow administrators and developers working in ITAM or ITSM

  • Procurement, licensing, and compliance professionals

  • Consultants delivering SAM implementations or IT cost optimization projects

  • Anyone responsible for managing enterprise software compliance and renewals

Skills You Will Gain

  • Configuring and customizing ServiceNow SAM Pro

  • Automating the discovery and normalization of software assets

  • Managing license models, entitlements, and reconciliation rules

  • Implementing software reclamation policies and optimizing usage

  • Creating dashboards and reports to track compliance status and savings

  • Handling vendor audits and mapping usage to entitlements across platforms

Career Opportunities

  • ServiceNow SAM Consultant

  • Software Asset Manager

  • IT Asset Management Specialist

  • ServiceNow ITAM/SAM Implementation Expert

  • Compliance & Licensing Analyst

This course prepares you for high-impact roles in industries where software cost control, vendor audits, and regulatory compliance are critical, such as BFSI, healthcare, government, and IT services.

Optimize, Control, and Govern Your Software Assets with ServiceNow

With SAM on the ServiceNow platform, you can eliminate waste, reduce software costs, and stay audit-ready—all while improving IT service efficiency. This course empowers you to lead enterprise software asset strategies with confidence.

Enroll in ServiceNow SAM Training at Linux Training Center, Coimbatore

Software Asset Management Syllabus

Modules

Software Asset Core Overview & Fundamentals

  • Software Asset Management Basics
  • Process Architecture
  • Application introduction and Recommendation Practices

    • Data Integrity – Attributes and Sources for the Data

  • Importing Data
  • Software Discovery and Normalization
  • Content Services

    • Practical Management of Software Compliance

  • Products and Models
  • License Metrics, Entitlements and Allocations
  • Software Reconciliation

    • Operational Integration of Software Processes

  • Contract and Change Management
  • Service Catalog and Procurement
  • Software Remediation

    • Extending SAM

  • Software Model Lifecycle and Retirement
  • Software Installation Optimization
  • Reporting, Implementation and Maintenance

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