ServiceNow Security Incident Response

ServiceNow Security Incident Response

Course Overview

The ServiceNow Security Incident Response (SIR) training program is designed for professionals who manage or implement cybersecurity operations using ServiceNow. This course focuses on enabling rapid identification, containment, and remediation of security threats by integrating threat intelligence, automation, and centralized workflows.

Participants will gain hands-on experience with creating, managing, and automating security incidents, linking to threat indicators, leveraging playbooks, and integrating with external security tools to streamline and standardize incident response processes.

Why Choose This Course

  • Master ServiceNow’s end-to-end security incident response lifecycle

  • Learn to integrate SIR with SIEM, threat intelligence, vulnerability scanners, and CMDB

  • Build response workflows using automation, playbooks, and security orchestration

  • Align with enterprise goals for faster threat containment and incident resolution

  • Prepare for roles in Security Operations, Incident Handling, and SOC transformation

Who Should Enroll

  • ServiceNow administrators, developers, and consultants focused on SecOps

  • SOC analysts and incident responders using or planning to use ServiceNow

  • Cybersecurity engineers responsible for threat detection and mitigation

  • GRC professionals integrating security with compliance and risk processes

  • Anyone involved in ServiceNow Security Incident Response implementations

Skills You Will Gain

  • Configuration of Security Incident Response workflows and templates

  • Creating and managing security incidents, roles, and data classification

  • Integrating with SIEM tools (like Splunk, QRadar) and threat intelligence platforms

  • Automating response using orchestration, playbooks, and task assignments

  • Mapping incidents to affected assets, users, and business services via the CMDB

  • Setting up dashboards, KPIs, and reporting for SOC visibility and compliance

Career Opportunities

  • ServiceNow Security Operations Consultant

  • Security Incident Response Analyst

  • SOC Automation Engineer

  • Cybersecurity Operations Specialist

  • ServiceNow Implementation Specialist – SecOps

Ideal for organizations in banking, telecom, healthcare, IT services, and government that require streamlined and auditable security operations.

Respond Smarter. Respond Faster. Reduce Cyber Risk.

Security threats are growing. This course equips you with the tools and knowledge to respond decisively and reduce the business impact of cyber incidents using ServiceNow’s powerful SecOps platform.

Enroll in ServiceNow Security Incident Response Training at Linux Training Center, Coimbatore

ServiceNow Security Incident Response Syllabus

Modules

Security Incident Response Overview and Data Visualization

  • Introducing Security Incident Response
  • Data Visualization
  • Security Incident Response Components

    • Security Incident Creation and Threat Intelligence

  • Explore How to Create Security Incidents
  • Major Security Incident Management
  • Understanding Threat Intelligence
  • MITRE ATT&CK Framework

    • Security Incident and Threat Intelligence Integrations

  • ServiceNow Store and Share
  • Managing Pre-Built Integrations
  • Creating Custom Integrations

    • Security Incident Response Management

  • Standard Automated Assignment Options and Escalation Paths
  • Security Tags
  • Process Definitions and Selection

    • Risk Calculations and Post Incident Response

  • Security Incident Calculator Groups and Risk Scores
  • Post Incident Reviews
  • Event Management

    • Automation and Standard Processes

  • Automate Security Incident Response Overview
  • Security Incident Process Automation Using Playbooks and Runbooks
  • Use Case: User Reported Phishing v2

    • Related Posts