ITIL Practitioner Training in Coimbatore
Best ITIL Training Institute in Coimbatore.
Best ITIL training courses classes deliver by Nux software solutions in coimbatore. Nux software solutions in coimbatore has excellent and advanced training programs that will give you better performance & hands on experience. Our industry’s expert trainers offer a wide range of skills and experience in their graded areas. The Training center environment is too good for professional, individual, corporate, live project training and industrial training. Labs infrastructure is advanced, well managed and you can access LAB 24X7 from anywhere. Training center has international expert trainers and they have excellent knowledge, real time industry experience. Our Training programs combine with several innovative learning methods and delivery models. We understand your requirement and it will give you 100 percent growth for your career and provide the cost effective training programs and also work with flexibility for the trainees.
ITIL practitioner certification is the most broadly accepted approach to IT service management in the world. ITIL can help organizations and individuals use IT to realize business change, growth and transformation.Nux software Solutions offers ITIL training courses to train the IT aspirants enhance the knowledge about the IT service management. ITIL certification trainings can be chosen from an array of IT courses offered by Nux software solutions such as ITIL 2011 Foundation, capability stream, strategy lifecycle, design lifecycle, Six Sigma Yellow Belt combo, capability stream and many more. These courses are mapped to the ITIL certification exams.
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ITIL Practitioner Syllabus
Modules
Chapter 1 :
1.1 Apply the concept of 'adopt and adapt' when using ITIL guidance in a given context
1.2 Analyze the importance of each element of a service when planning and implementing service improvements
Chapter 2 :
2.1 Apply the ITSM guiding principles in a given context when planning and implementing service improvements
Chapter 3 :
3.1 Describe the purpose and main outputs of each step of the CSI Approach
3.2 Use the CSI Approach tools and techniques successfully in a given specific context
3.3 Apply the CSI approach to a given context, demonstrating an understanding of the critical competences, the guiding principles and the scientific method
Chapter 4 :
4 4.1 Define critical success factors (CSFs) using a relevant hierarchical approach
4.2 Determine key performance indicators (KPIs) to underpin a critical success factor
4.3 Analyze CSFs and KPIs in a given context to ensure that they are balanced between the four categories
4.4 Define a current state assessment in a given context
4.5 Design a report in a given context
4.6 Apply knowledge of metrics and measurement when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles
Chapter 5 :
5 5.1 Explain the nature, value, importance and benefits of good communication
5.2 Explain communication principles
5.3 Explain the purpose and value of communication tools and techniques
5.4 Use relevant communication tools and techniques to support improvement in a given context
5.5 Apply knowledge of communications when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles
Chapter 6 :
6 6.1 Explain the role and impact of OCM in successful improvement
6.2 Describe the purpose and value of OCM activities
6.3 Use relevant OCM tools and techniques to support improvement in a given context
6.4 Apply knowledge of OCM when planning and implementing improvements, particularly in the context of the CSI approach and/or the guiding principles
