Implementing Cisco Collaboration Applications (CLICA) 300-810 Training and Certification

Cisco CLICA 300-810 Training in Coimbatore
(Implementing Cisco Collaboration Applications)
Course Overview
The Implementing Cisco Collaboration Applications (CLICA) 300-810 course is a specialized training program designed for IT professionals and collaboration engineers who want to master Cisco’s advanced collaboration applications. This course focuses on Cisco Unity Connection, Cisco IM and Presence, Cisco Unified IM & Presence integration, and Cisco Webex solutions, which are critical for enabling enterprise-level voice, video, messaging, and conferencing.
At Linux Training Center, Coimbatore, we deliver CLICA training with a strong emphasis on hands-on labs, real-time configuration practice, and instructor-led sessions to ensure learners can successfully deploy, manage, and troubleshoot Cisco’s collaboration applications in real-world environments. It also prepares learners for the Cisco 300-810 CLICA exam, a concentration exam for the CCNP Collaboration certification.
Why Learn Cisco Collaboration Applications?
As modern workplaces become increasingly hybrid and communication-dependent, organizations require advanced collaboration tools that are reliable, scalable, and secure. Cisco’s collaboration suite enables seamless messaging, presence, voice and video conferencing, and voicemail integration—all of which are crucial for productivity and operational efficiency.
By gaining CLICA skills, professionals are empowered to implement, support, and manage these advanced tools, making them highly valuable assets in the IT workforce.
Who Should Enroll?
This course is ideal for:
Collaboration Engineers
Unified Communications Support Engineers
Network Engineers focused on voice/messaging infrastructure
IT professionals pursuing CCNP Collaboration certification
System Administrators managing Cisco collaboration tools
Learners are expected to have a good understanding of basic Cisco collaboration concepts, IP networking, and call control protocols.
What You Will Learn
Configuration and integration of Cisco Unity Connection voicemail systems
Implementing and troubleshooting Cisco IM and Presence Service
Integration with Cisco Unified Communications Manager (CUCM)
Deployment of Cisco Jabber and mobile/remote access solutions
Enabling and managing Single Number Reach (SNR) and Unified Messaging
Integration with LDAP, Active Directory, and calendaring systems
Securing collaboration applications using certificates and encryption
Managing Cisco Webex hybrid messaging and meeting solutions
Troubleshooting user presence issues, voicemail delivery, and remote user access
Each concept is reinforced through practical lab work and enterprise-level deployment scenarios to build job-ready confidence.
Course Highlights
Mapped to the Cisco CLICA 300-810 certification exam
Delivered by Cisco-certified collaboration professionals
Real-time labs with Cisco IM&P, Unity Connection, and CUCM
Step-by-step configuration and troubleshooting workflows
Flexible training options: Online or On-site in Coimbatore
Direct path to CCNP Collaboration certification and higher job roles
Career Opportunities
After completing this course, learners can pursue roles such as Collaboration Application Engineer, Unified Communications Analyst, VoIP Administrator, or Cisco Messaging & Presence Specialist. This course is also one of the required concentration exams for the CCNP Collaboration certification, opening doors to advanced-level career paths.
Why Choose Linux Training Center, Coimbatore?
At Linux Training Center, we focus on delivering real-world Cisco training that goes beyond theory. Our CLICA training is designed to prepare learners for live production environments, featuring expert guidance, hands-on labs, and personalized mentoring for exam and job success.
Implementing Cisco Collaboration Applications (CLICA) 300-810 Syllabus
Single Sign-On (SSO) for Collaboration Applications - 15%
- Describe these types of SSO as they relate to Collaboration
- Integrated Windows AD, Kerberos, Two-factor authentication (2FA), Third-party IdP
- Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions
- Describe these components of SAML 2.0 and later
- Assertion, Protocol, Binding, Profiles
- Describe SAML SSO configuration
- Describe OAuth 2.0
Cisco Unified IM and Presence and Cloud Messaging - 30%
- Configure Cisco Unified IM and Presence on premises
- High availability, Calendar integration, Apple Push Notification Service, Persistent chat, Federation configuration (XMPP and SIP), Centralized Cisco Unified IM and Presence, Hybrid Message Service,
- Troubleshoot Cisco Unified IM and Presence on-premises
- XMPP, High availability, Calendar integration, Apple Push Notification Service, Persistent chat, Federation configuration (XMPP and SIP), Message Archiver Service
Cisco Unity Connection - 30%
- Configure Cisco Unified IM and Presence on premises
- High availability, Calendar integration, Apple Push Notification Service, Persistent chat, Federation configuration (XMPP and SIP), Centralized Cisco Unified IM and Presence, Hybrid Message Service
- Troubleshoot Cisco Unified IM and Presence on-premises
- XMPP, High availability, Calendar integration, Apple Push Notification Service, Persistent chat, Federation configuration (XMPP and SIP), Message Archiver Service
Cisco Unity Connection - 30%
- Configure these in Cisco Unity Connection
- Call handlers, Voicemail transfers and greetings, Routing rules, Distribution lists, LDAP integration
- Troubleshoot these in Cisco Unity Connection
- Call handlers, Voicemail transfers and greetings, AutoAttendant, Routing rules, MWI
- Implement toll fraud prevention
- Troubleshoot Cisco Unity Connection integration options with Cisco UCM
- Describe digital networking in multicluster deployments in Cisco Unity Connection
Application Clients - 25%
- Configure DNS for service discovery
- Troubleshoot service discovery
- Troubleshoot Cisco Jabber and Webex App phone control
- Troubleshoot Cisco Jabber and Webex App voicemail integration
- Troubleshoot certificate validation
- Describe the Cisco Unified Attendant Console Advanced integration
- Troubleshoot Webex App functions
- Login process, Call signaling, Voice/video quality.