ServiceNow Discovery

ServiceNow Discovery

Unlock the power of automated IT asset discovery with our comprehensive ServiceNow Discovery (CIS-DISCO) course. This program equips you with the skills to revolutionize your organization’s IT infrastructure management, enhancing visibility and operational efficiency.

Key benefits:

  • Automate asset mapping: Master techniques to discover and map IT assets across your network automatically.
  • Enhance infrastructure visibility: Learn to create and maintain an accurate, real-time view of your IT landscape.
  • Optimize resource allocation: Develop strategies for efficient resource management based on accurate asset data.

Perfect for:

  • IT infrastructure managers looking to improve asset oversight.
  • ServiceNow administrators aiming to expand their platform expertise.
  • Organizations seeking to leverage ServiceNow Discovery for enhanced IT operations.

By completing this course, you’ll:

  • Become proficient in implementing and managing ServiceNow Discovery.
  • Acquire skills to reduce risks associated with unknown or rogue assets.
  • Position yourself as a valuable asset in IT infrastructure management and compliance.

Enroll now to harness the full potential of ServiceNow Discovery and elevate your organization’s IT asset management to new heights.

ServiceNow Discovery Syllabus

Modules

Discovery Pattern Design

  • Pattern Designer (Debug, Steps, Sections)
  • Operations (Match, Parse variable, Parse file, Parsing strategies)
  • Syntax (Variables, Attributes, Regex)
  • Application Identification and Connection Sections (Patterns, Identification and Connection Sections, Troubleshooting)

    • Discovery Configuration

  • Discovery Setup (Behaviors, Clusters, IP Services, Schedules)
  • Discovery Process Flow (PCIE Phases, ECC Queue, Status, Discovered Device)
  • Discovery Troubleshooting (Discovery Errors, Duplicates, Credentials)

    • Configuration Management Database

  • CI Class Manager (CMDB Health Dashboard, CI Class Manager, CMDB Tables, Reclassification, CMDB Relationships)
  • CMDB Identification and Reconciliation (CI Identifiers, Reconciliation Definitions, Data source Precedence, CMDB De-duplication)

    • Discovery Engagement Readiness

  • Planning (MID Server Requirements and Specifications)
  • Operationalizing IT (MID Server and Discovery Dashboards, Benefits)
  • Discovery Solution (Business Value, Definition, Positioning)

    • Related Posts